Having talked about the Homepage, About Page and Work With Me Page the last weeks, we have now come to the Contact Page. If your visitor has come as far as this page, it wouldn’t be too presumptuous to think that they actually would like to contact you, right? 🙂
This is always great news, so you want to make sure nothing on your contact page puts them off or hinders them from taking this step that you have worked so hard for visitors and potential clients to get to.
3 easy steps to a great contact page:
- Make it personal
- Give options
- Make sure it works perfectly
1. Make it personal
You usually need the standard contact form, but adding a few personal and encouraging sentences on top of the page can make a big difference, as well as give it your personality since most contact pages online are rather impersonal and sound very “businessy”. Stand out of the crowd, and people will remember you 🙂
2. Give options
Most people don’t like forms and anything resembling a questionnaire, so for visitors who may not feel like filling in forms or are reluctant to leave their email address give them other options to contact you.
You may also want to let them know your office hours, and within which time-frame they can expect a reply from you. To get stuff done, most of us don’t want to be expected to be available 24/7 or reply to any message instantly, so your contact page is also a place where you can manage their expectations.
Some additional options to add to the contact form are:
- A Skype button
For those less willing to leave an email address, this is a great option, and also seems less formal. Configuring a Skype button gives visitors the option to leave you a chat message.
- Display your email address
This is a bit of a tricky one, as writing out your email address on your website is like letting your inbox door wide open to the beloved spammers. A good idea is to not display your main email here, but a more generic one, like email@example.com, and forward it to your mail email address.
Should this email address you display online ever get too spammed, you can always change it for another generic one (e.g. firstname.lastname@example.org)
- Display your phone number
If you feel comfortable having your business phone number online, and are ok to be available this way, then this a good option for people who prefer getting directly in touch with a person, instead of dealing with forms and internet technology. And maybe you even want to give them a Whatsapp option!
- Social media links
Include buttons to your social media accounts where they can connect with you and leave a message. Less formal, and comfort zone for many.
3. Make sure it works!
Now that you have decided which contact options you would like to offer to your visitors, and configured it all, don’t forget the most important part:
Make sure all your buttons and forms work!
I would even recommend checking this once a week to make sure you don’t miss out on any potential clients. Put an alarm in your calendar (do it now – later you’ll maybe forget).
And if you struggle with configuring any of this, I can help. Contact me 😉
Or just check out my contact page to see an example of what can be done with it. Dropping me a note just to say hello is absolutely ok too! I love connecting with like-minded people.
Got questions or comments about contact pages? I would love your feedback in the comment field below.